Darlene answered our calls in the evenings and on the weekends. She made several trips to my office to drop off documents. Darlene helped us think through multiple neighborhoods, and building vs. buying, before we settled on our home. She was always patient with our meanderings and offered guidance without being pushy. I think Darlene would be very helpful to anyone who, like us, is making a distance move to Charlotte. She knows all the neighborhoods and is very thoughtful about commutes, schools, etc— Stephanie & Robert